Allow your customers to esign documents in order to open new accounts and finalise loan applications at their convenience. E-Sign helps to create efficiencies and streamlining processes providing customers with a modern digital experience they expect.
Secure and compliant financial documents
E-Sign employs world-class security (ISO 27001compliant) within its advanced electronic signature solution, offering secure email and secure document storage as standard. Any business documents completed within E-Sign are tamper-proof and are deemed as legally binding contract terms in a court of law.
Reduction in document NIGO rate
Reduce your financial document error rate by up to 90% as E-Sign’s intuitive system validates your electronic signatures to ensure they are compliant.
90% of customers chose electronic signatures over paper when given the option, while opening a
new deposit account or managing an existing account
One lender in the U.S. introduced electronic signatures at the peak of the loan season and instantly
secured a 99.9% adoption rate in 2014
Electronic signatures reduced the application process from over a week to 24-48 hours where it
also simplified the work-flow by 3/4
75% reduction in document errors
0% NIGO rate (not-in-good-order) over a six-month period of an e-signature trial
Banks found they could reduce the mortgage process from 45-55 days, down to just 20 where
they removed the 7-10 day application process with the use of electronic signatures
Decreased courier costs by 80%
Creating a paperless work environment reduces document handling costs by 80%
Signing off audits
Credit card applications
Terms and conditions
Electronic signature case study - Royal Bank of Canada
This study showed that 8,000 wealth management and investment advisors implemented electronic
signatures to finalise mutual fund, GIC and other investment transactions which resulted in a saving of $8
million. This saving translated to shaving 82,000 staff hours which is the equivalent of 41 full-time
employees, where they also reduced document errors by 75%.
Some banks have reduced their costs by 85% through mailing and transportation costs while the
elimination of manual processes can result in 70-80% improved efficiencies and finally, more than 50%
of the non-electronic signature applications require rework due to missing information or an incomplete
form. On a final note, some banks which have chosen to introduce electronic signatures on applications
forms have experienced a reduced turnaround time from weeks to hours, shipping costs have been reduced by 80% and importantly, error rates have been reduced to less than 5%.